Busy Week

Yesterday I had a meeting with a couple that were first time home buyers. After the meeting and all night and day I have been upset as to the way the meeting ended. In an effort to gain information, I was inquisitive and apparently offensive. I realize now that it appeared to them that I was not listening to their concerns. As a result, I have decided to require all of my agents to attend a training session for first time home buyers. It is important for the agents to understand these buyers no little or nothing at all about buying a home and care must be given as well as attention to detail. I'll keep you posted on the outcomes.